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What Our Customers Are Saying
"From start to finish, the team at Simplicity was attentive and responsive. I think the thing I liked best was their non-prescriptive approach to designing our telephone network. They let us participate in a tailored design, not a one-size-fits-all design."
- Gene
"I like knowing that I can pick up the phone and reach a person who can actually help me. All I have to do is call Simplicity and I will get a live person on the phone that will take care of whatever issue I'm having. And they make sure to communicate at all points along the way, what is happening and when resolution occurs. Simplicity has excellent customer service!"
- Joan
"Given the opportunity, I would recommend Simplicity and it’s service to anyone. I appreciate all that Simplicity did for us and appreciate their professionalism throughout this transition and throughout the entire service period."
- Colleen
"We love the phones and the portal. The portal is handy to navigate things like auto-attendant and voicemail setup, which was very difficult with our previous vendor. Also love your easy to use step-by-step PDFs."
- Molly
"Your team treats us like VIP’s 😊 Lenada and the gang are always available for my request. Making my job a lot easier. Kudos to you all!"
- Rochelle
"thanks again for stepping up to help us after the lightning strike took out our old system as we were finalizing plans for the VoIP implementation….the whole process was very seamless and well done."
- Brian
"I love the personal attention and feel that the folks I have worked with so far are "in my court". Glad to have them as partners."
- Terry
"I am LOVING the newsletters and social media. I enjoy staying up to date on everything going on from Simplicity's end. It seems like Simplicity is one big family verses just employees/company."
- Shellie
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