The Features You Need, The Benefits You'll Love!

Patient experience is one of the most important steps in the healthcare journey. We’ve built call center capabilities like auto attendants, multilingual options, call transcription, and reporting and analytics, right into our platform to help our providers deliver the best!  

The Simplicity VoIP system gives both patients and healthcare providers everything necessary for a secure, beneficial and exceptional healthcare experience. 

 

 

Provider Accessibility

Virtual Consultation and appointments allow for patients to get convenient and timely care from their homes, reduces wait times, and eliminates the need for travel. Especially for patients in underserved areas.

Patient Satisfaction

Forgetting is the number one reason patients miss appointments. Simplicity VoIP's features like text reminders via messaging help patients avoid this issue and ensure that they get prompt care for their needs.

Direct Communication

The ability to communicate directly with healthcare providers through personalized communication channels allows patients to have more trust and engagement in their individual healthcare journey.

Enhanced Productivity

Our call routing and forwarding features get important calls to the appropriate departments and individuals quickly, reducing response times and enhancing workflow efficiency.

Investment Ability

Expenses saved from switching to a VoIP system increase the amount of money left in a tight healthcare budget to invest in innovative healthcare technology, training programs, and patient centered initiatives.

Increased Mobility

With our mobile app and webphone capabilities, healthcare providers can stay connected to their VoIP system and stay available for seamless communication on any device, from any location, in or out of the facility.

Training & Development

Identify areas for improvement, coach staff, enhance training programs, and deliver exceptional patient experiences with our secure, HIPAA compliant call recording and cloud based storage options.

Increased Engagemet

Our SMSPlus HIPAA compliant, bulk texting gives providers a more convenient and efficient way to communicate with patients and saves time. Providers can now automate scheduling updates and so much more.

Enhanced Efficiency

vFax offers a secure, reliable, and paperless fax solution that seamlessly integrates with your existing workflows. Eliminate the hassle of managing physical faxes, improve delivery times, and enhance patient privacy.